Hello everyone! This is our first edition of NEAR Knowledge Sharing, a weekly post where we share insights and some personal knowledge from Foundation members, Pagoda, and other leaders in the Near ecosystem. Expect these updates every Thursday, and as always, thank you for your time and attention! For this first edition, we have spacebatsghost from Pagoda, currently, a customer success manager. She has a background in data science and start-ups. Here are some of her insights on the space and what it’s like working for NEAR/Pagoda. What are some of the biggest challenges that web3 communities face, and how can they be addressed? I think shiny object syndrome is a big challenge the community faces right now - especially if a project is newer and hasn't established the core group of followers. A big thing that a lot of communities aim to succeed at is the retention of community members. This is where the value of what you're providing truly outweighs any friction points for usability. Another is security. There's a huge hydra problem where you have fake accounts impersonating or social engineering community users - you address one or a few of these but then more pop up.